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Talk to the right Get Gold team.
Choose the channel that matches your question and include your order number when applicable.
1
Customer help & safety
Questions about a purchase request or a store-confirmed price, or to report a suspicious listing or payment request.
partnership@getgold.ae →2Stores
Join as a founding store, trade-licence verification and listing your UAE gold shop.
partnership@getgold.ae →3Delivery partners
Delivery-company verification and order fulfilment partnerships.
partnership@getgold.ae →4Media
Press and media enquiries.
media@getgold.ae →Payment safety: Get Gold never asks for card details, OTPs or bank credentials by email. A vendor remains the seller of record; verify the vendor name and order details before paying any link.
For delivery, cancellation and marketplace responsibilities, review our terms and policies.